Your clients are in China. How do you video call them in 2020?

The question as old as Google itself: what websites and apps are blocked in China? The answer may vary from year to year, the need to establish a firm online connection with China grows stronger.

Given the unpredictability of the world’s current situation, video conferences with your clients is no longer an option, it’s a necessity. The world will get back to normal and video calls will still be an excellent way to save time and money. With China being one of the world’s largest manufacturers and growing economies, there is a very high chance you will collaborate with China one way or another.

We have made our research and came up with the most optimal ways to video call your client in China in 2020. We have also listed a few things you should keep in mind while using some of the most popular services.

What about Skype?

One may search and find out that Skype currently works in China. What is the big deal then and why should we search for other solutions?

 

Firstly, the quality of voice and video calls is very low. Pixelated images and intermittent sounds are not what you want for a business call. Second, third parties might record your video conference.

I’ve heard that Facetime works!

Facetime is also working in China in 2020 and today you can have several people on the call, indeed.

 

For iOS users, it’s a no-brainer. However, you need to make sure every person working on the project has an iOS device and can join the call. Also, its performance is far from optimal.

In Moqod, we stand for high quality, security, and efficiency. We also require it from the software we work with. We want to ensure our work process runs smoothly and safely, regardless of our client’s location.

The default market leader: WeChat

Often dubbed as “the super app”, the WeChat app, owned by the gaming giant Tencent, offers an abundance of services. You can rent a bicycle, pay a bill, transfer money. You can establish a proper business video call with multiple people from any corner of the world on WeChat.

To register, you need a phone and a phone number. WeChat accounts registered with overseas phone numbers are not censored, while the Chinese users are censored for politically sensitive contents.

The recent one: Voov

The video conferencing market in China went up 36.2% by the end of 2019, compared to 2018. Tencent immediately saw an opportunity. Zoom was banned in China as of September 2019, leaving a huge field for the tech majors to play on.

Tencent Meeting launched its international version Voov in December 2019. According to the company, Voov boasts smooth HD video-conferencing, stability, and cutting-edge technology. It is a cloud-based conferencing tool available in more than 100 countries. Tencent states that the user’s privacy is guaranteed during the meetings.

Just like Zoom, it offers blurring and beautification of the background. It comes in handy while you are on a video call at home and your cat decides to clean itself right behind you.

The largest enterprise messenger app: DingTalk

The Chinese market giant Alibaba offered videoconferencing services locally with its built-in app DingTalk. This year, right after the COVID-19 pandemic broke out, the app went global. “DingDing”, as the Chinese call it, comes with all the features necessary for a video call, such as file sharing, and can host a video conference for more than 300 people simultaneously.

 

DingTalk has raised some criticism for being too intrusive for a workspace: the software sends “read” notifications and geolocates its Chinese users to make sure they are on time for work.

In the storm of the criticism and amid the need for new video calling tools, Alibaba launched a standalone video conferencing product: Alibaba Cloud Conference. We have yet to see what its international marketing intentions are.

The safest and the tailored one: Your Own Video Calling App

Working on your new product is a very delicate process and you don’t want any extra eyes on it. Most of the companies say they guarantee the security of your data. However, it is natural to worry when you feel like somebody else might have access to your data and discussions in case of a leakage.

Hence, we have come up with the most trusted version to bypass the Great Firewall and make business with China. We offer to build our own video calling software to connect with our clients in China. To make it available in China, we would place it on the Chinese Amazon servers which comply with China’s legal and regulatory requirements.

It is an entirely closed system accessible with a login and a password. You decide who has access to it. Your data and our exchanges are safe and sound when we provide you with this tailored video calling app. If you work from China and you would like to use our services, we will be thrilled to detail on how we can integrate video calling into our work process by building our own video calling tool.

Without a doubt, the videoconferencing market will keep booming. A lot of companies are permanently switching to partially remote work for their employees.

This year has taught us that life can be unpredictable and outside challenges might reflect on your business. In Moqod we know that when there is a will, there is a way. We will keep you in the loop on the new solutions for distance working while staying true to our principles: high quality, efficiency, and security.

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