Home / Services / Software development / SLA (Service-level agreement)
At Moqod we continue our relationship beyond the launch of the product by suggesting an SLA (Service Level Agreement), which will fit your potential requests for the future functioning of your product.
Our team of professionals will take care of your service monitoring and maintenance, database backups and will answer your questions via a support channel.
SLA protects both parties when it comes to the future functioning of your product, saves a lot of time, headache and allows you to focus on other things while we take care of the services we have agreed on.
It is a double-sided agreement. On one side, we understand your expectations and define the levels on which we can interfere in case of an issue. On the other side, there is your product and the SLA with clear characteristics of what we can do in case of performance problems.
We establish clear and measurable guidelines and penalties if the performance obligations aren’t met. An SLA protects you and your product on different levels and helps you have a clear mind for other ideas regarding your business — we will take care of the tech part. In any event of an issue, this agreement guarantees we are on the same level of expectations and requirements.
If your product evolves in the future, we can always review the SLA and adjust it according to your needs.
Bittiq is the latest innovation in fin-tech. This app analyses your bank account, categorizes, and analyzes how users spend their money. The app can also see where you can save money and which subscriptions you can get cheaper. Moqod developed this app together with Bittiq for Bunq, the first online-only bank in the Netherlands. It will be available for other banks as well.
Bittiq is the latest innovation in fin-tech. This app analyses your bank account, categorizes, and analyzes how users spend their money. The app can also see where you can save money and which subscriptions you can get cheaper. Moqod developed this app together with Bittiq for Bunq, the first online-only bank in the Netherlands. It will be available for other banks as well.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.